The digital transformation in financial services is now in full swing. Customer expectations are changing, technology is continuously evolving and financial products and services are being reinvented. What banking customers demand today is different from what they will be demanding tomorrow.
Given this scenario, banks must focus firmly on the customer and, at same time, acquire the resources needed to support changes in demand.
Constant innovation and rapid time-to-market are a must for today’s banks. The doing, undoing, and redoing of solutions needs to be embedded in the culture of the entire organisation. The agility needed to accelerate new product and service delivery, from an initial idea to a final customer solution, is key to the success of the digital transformation.
In this context, the vision of Agile Banking – a combination of innovation consulting, methodology, a new approach to IT organization, IT architecture, and DevOps – provides the foundation for reshaping the financial services industry.