Client: Spanish Subsidiary of German Retail Bank

  • Fulfil all requirements defined in the 3rd AML European directive with respect to:
    • Know Your Customer
      • Customer risk scoring
      • Relationship purpose
      • Customer identity management
      • Customer behaviour check
    • Customer transactions monitoring
    • Reporting to AML authorities
  • To implement the solution, GFT worked on a series of platforms:
    • Centralised AML system
    • Feeder systems of AML
    • Customer acquisition workflow (system & process)
  • A specialised team was in charge of maintaining the impacted systems and redefining the customer acquisition workflow using BPM (with TIBCO)
  • Compliance department directly participating in the customer acquisition workflow
  • Definition of a new customer risk scoring model
  • Improvements in transaction monitoring and analysis
  • Defined periodical customer review process
  • Reporting improvements