Application maintenance on the corporate systems of a Spanish bank
Working in collaboration with GFT, the bank outsources maintenance services and new projects for most kinds of banking applications.
The project involved the development and upgrading of systems due to legislative and regulatory projects.
GFT would need to provide consulting within specific areas (eg, CIRBE, distribution channels).
Development projects on site at the bank’s offices and at GFT with the aim of maintaining corporate systems that had been in place since 2001.
Understanding of most applications in use.
Service was delivered by an average of 35 FTEs at any given time.
Technology used: Cobol (mainframe application), .NET and Visual Basic (front end applications).
Support with systems integration
Services agreed with the client:
scheduling and material support
Incidental maintenance and enhancement services
Specialist support provided with ATMs, credit cards, saving products, credit risk authorisation portfolio, complementary systems, loans, accounting, treasury, commercial data management, domestic and international payments, and more.