Client: Spanish Subsidiary of German Retail Bank

Fulfil all requirements defined in the 3rd AML European directive with respect to:

  • Know Your Customer
    • Customer risk scoring
    • Relationship purpose
    • Customer identity management
    • Customer behaviour check
  • Customer transactions monitoring
  • Reporting to AML authorities
  • To implement the solution, GFT worked on a series of platforms:
    • Centralised AML system
    • Feeder systems of AML
    • Customer acquisition workflow (system & process)
  • A specialised team was in charge of maintaining the impacted systems and redefining the customer acquisition workflow using BPM (with TIBCO)
  • Compliance department directly participating in the customer acquisition workflow
  • Definition of a new customer risk scoring model
  • Improvements in transaction monitoring and analysis
  • Defined periodical customer review process
  • Reporting improvements