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- A mobile push notification platform for a retail bank
A mobile push notification platform for a retail bank
Cloud-enabled AWS hub transforms customer communications
As part of its digitalization strategy, the retail bank wished to implement a new “push” mechanism to deliver important notifications to customers in a timely, contextual and personalized manner across mobile channels.
Usability
Mobile push notifications
Faster
Near real-time digital banking
Legal compliance
Supports PSD2 requirements
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.
Challenge
Challenge
Build a cloud-enabled push notification platform to transform customer communications
- As part of its digitalization strategy, the retail bank wished to implement a new “push” mechanism to deliver important notifications to customers in a timely, contextual and personalized manner across mobile channels
- The bank required an agile delivery model, comprising scrum methodology, to deliver a minimum viable product quickly, then to progress to a production version
- The ideal solution should be cloud-based, including all standard apps, and some new custom apps, including Kafka apps and a CICD pipeline to enable continuous integration
Engagement
Engagement
A ground-breaking solution comprising two parts:
Push notification platform
- GFT developed and deployed the apps and configured them as standard software apps to simplify management and security. Apps included HDF, Scylla DB, Vault, Consul, EKS (Amazon Kubernetes) and all were aligned with the bank’s security appetite
- A total of 31 apps were developed/configured, including Kafka-based data streaming apps, REST APIs, API gateway, system interfacing Amazon SNS (sends push), Rules Engine (data analysis engine) and a reporting app. All apps were built using Java and deployed to Kubernetes
- During the engagement, GFT worked in sprints, organized across scrums and focused on business requirements and core platforms. All deliveries were prioritized and delivered according to an agreed schedule
CI/CD-Pipeline Build
- Jenkins run on Kubernetes, application built for Docker images with streamlined deployment to Kubernetes
- Build custom-made Builder Image leveraging strong in-house GFT proprietary knowledge & expertise
- Full security build for CICD pipeline (authentication & authorization)
Benefit
Benefit
A cloud-enabled, API-integrated, scalable communications hub
- The bank can now process bank transactions in the AWS cloud with renewed technology fundamentals while building on its cloud infrastructure
- Time to market is much faster and new features can be added quickly and easily
- A permanent reduction in operating costs, eliminating the need for speculative investment in hardware
- A scalable strategic platform that enables near real-time customer communications
- Using Kafka event streaming provides more immediate customer engagement, driving greater efficiency in customer communications and more immediate actions and responses to changes in customer circumstances
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