Transforming an entire book of business

How Groupe Macif engages, innovates and grows efficiently

Groupe Macif (MACIF) is a mutual insurance group with mutual benefit values. MACIF’s goal – to modernize their business and position the company to provide differentiated and rich digital products and services to their members – required a digital strategy and foundational technologies to help transform their legacy systems for the future.

A focused woman driving a car, symbolising the journey of modernisation and innovation in the insurance sector. — Discover the transformation in the insurance industry with MACIF's core modernisation. This image of a woman confidently driving represents progress, reliability, and the forward-thinking approach in modernising insurance services.

Rapid implementation

Implemented cloud-based core systems for commercial business in only 10 months

Capability of quick adaptation

Accelerated product launch, enabling them to quickly respond to changing customer needs

High responsiveness

Increased efficiency through faster development and delivery of products

Client

MACIF

Groupe Macif (MACIF) is a mutual insurance group with mutual benefit values. With more than 10,000 employees, the multi-disciplinary MACIF provides motor, home, health and life insurance to more than 5.4 million members. It also offers financial services such as bank, credit and savings accounts.

Challenge

Business modernization and new positioning of the company

Modernise core insurance systems to gain competitiveness

MACIF’s goal – to modernize their business and position the company to provide differentiated and rich digital products and services to their members – required a digital strategy and foundational technologies to help transform their legacy systems for the future.

Engagement

Implementation of modern legacy systems and business transformation

An ambitious multi-year migration to Guidewire InsuranceSuite on the cloud

As a result, the company selected Guidewire InsurancePlatform, delivered as a SaaS solution via Guidewire Cloud. MACIF, Guidewire’s first cloud customer in France and Europe, replaced its legacy systems and in the process, transformed their entire book of business. Working with Guidewire PartnerConnect Consulting alliance member GFT as the implementation program partner, the insurer selected Guidewire PolicyCenter, Guidewire Client Data Management, Guidewire Rating Management, Guidewire ClaimCenter, and Guidewire BillingCenter as its new underwriting, policy administration, client data, rating, claims and billing management systems.

The company also chose Guidewire DataHub and Guidewire InfoCenter for enterprise-wide data management and business intelligence. To support omnichannel digital service and the ability to create innovative, flexible insurance solutions for its customers and vendors, MACIF selected Guidewire EnterpriseEngage.

"We undertook a long vendor selection among the P&C solution vendors in France and identified Guidewire for the completeness of its technology and its leadership in the French market compared to other solutions,” said Yann Arnaud, Head of P&C Products ‒ Economics, Performance, and Risks, Groupe Macif, MACIF. “Our selection has been validated already in that, with GFT, we have successfully implemented core and digital products for our commercial motor line of business within 10 months, including full adoption of the out-of-the-box features."

Benefit

Centralization of all processes in the future, efficiency and speed

Greater agility to innovate and compete

From an internal perspective, moving to the cloud has had a significant impact, noted Thierry Delapierre, Director, IT Programs. "The impact on our organization at the IT level is huge. In the future, thanks to Guidewire’s InsuranceSuite, everything will run on a single technology through which we will be able to centralize all our functions that today require 10 or 15 different systems. Regarding the maintenance and evolution of the application, it is a revolution for MACIF."

MACIF can now be more efficient in its responsiveness to changing market needs through faster development and delivery of products. And cloud-based computing also enables MACIF to work with external partners, enabling new partnerships with white-labeling capabilities, giving the company yet another competitive advantage.

"Our ambition is to build a modern, efficient organization that is firmly mutualist and recognized for being competitive, with accessible insurance solutions for our members throughout their lives, added Arnaud. “Guidewire InsurancePlatform supports this goal."

Our partners

Partner

Amazon Web Services

Partner

Guidewire

"This new solution should allow us to go to market faster with new value propositions, and offer more customised solutions to our members through the technical architecture of Guidewire‘s products."

Yann Arnaud

Chief Marketing and Innovation Officer

MACIF

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"We wanted to be able to focus more on our core competency – taking care of our members – and spend less time on managing IT systems."

Fabrice Leyglene

CIO

MACIF

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"This is the largest implementation of Guidewire InsuranceSuite on the cloud in Europe so far. The solution ran very well from day one, and that is a testament to the great collaboration between Macif, our partner GFT, and Guidewire."

Emmanuel Naudin

Regional Vice President, Sales – EMEA

Guidewire

"It was an ambitious undertaking, but we knew we could do it. By using resources and experts from five countries in Europe and America, we got the job done."

Mathieu Liabaud

Managing Director

GFT France