Tap into the future of banking agents
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Boost customer experience:
The GFT Banking Agent has a commanding real-time view of the customer’s service portfolio and can manage complex multilingual queries immediately. -
Reduce call centre costs:
Embrace generative AI and automate most first-level support tasks. Call centre staff can be freed from routine call handling to focus on tasks that add more value. -
Show digital leadership:
Generative AI is the next wave of the digital revolution. Early adopters will enjoy a competitive advantage, an image boost and a substantial increase in customer satisfaction levels.
Simplifies banking
Quickly process banking transactions – such as secure transfers, bank statements and credit card locks thanks to direct access to core banking system.
Reacts immediately
The GFT Banking Agent can manage even complex queries within seconds due to real-time information across linked systems.
Delights customers
Increase engagement and build loyalty thanks to multilingual support, lower language barriers and empathic chatbot personalities.