Insurance

Insurance companies have to offer solutions that enhance the customer experience and build integrated, omnichannel relationships.

Why transform?

Meet customer expectations of simplicity, self-service applications, instant feedback and 24/7 attention across all channels
Streamline operations to enable insurers to raise efficiency and profitability, while also increasing customer satisfaction
Address new markets with digital direct channels to reach traditionally underserved segments, while external data sources and the use of artificial intelligence technologies enable a more accurate assessment of risks

Beat the newcomers, own your market

The insurance market has become more competitive than ever. With new entrants taking advantage of digital technologies, wider access to underwriting platforms and price comparison transparency, user experience is driving the market.

Property and casualty

P&C insurers face significant challenges: they must develop new business domains while building innovative infrastructures to surround themselves by partner ecosystems. Operational efficiency and customer-focus are key to develop value-added products addressing the specific needs of increasingly narrow customer segments.

Life and health

Insurers are experiencing a period of significant instability due to the macro-economic and demographic context. They are rethinking their operational model through risk management optimisation and greater operational efficiency through digitalisation. In parallel, they need to evolve with products and services for the new generations.

Two business professionals reviewing information on a tablet in a modern, bright office with large windows. — A collaborative business meeting between two professionals in a modern office setting. The image highlights teamwork and technology integration, essential for business success. Perfect representation of GFT's commitment to innovation and partnership.

Success story

Beneva: building a foundation for growth

A focused woman driving a car, symbolising the journey of modernisation and innovation in the insurance sector. — Discover the transformation in the insurance industry with MACIF's core modernisation. This image of a woman confidently driving represents progress, reliability, and the forward-thinking approach in modernising insurance services.

Success story

MACIF cuts cost and gains flexibility by modernising its core system

Close-up of hands typing on a laptop keyboard in a dimly lit environment, symbolising the use of AI and big data to combat fraud. — Learn how GFT is transforming anti-fraud processes through the power of artificial intelligence and big data. This image captures the essence of advanced technology being employed to detect and prevent fraudulent activities in real-time, enhancing security and trust.

Success story

Re-engineering anti-fraud processes using artificial intelligence & big data

GFT: Insurance

Globally recognised

GFT is globally recognised as a leader in insurance technology for delivering with precision.

Working with renowned organisations

Our team of experts, many of whom have run technology practices in insurance, work with the most renowned insurance organisations in the world.

Bespoke, purpose-built solutions

Whether it is underwriting or delivering insurance for business and consumer, GFT has created bespoke, purpose-built solutions in:

- Award-winning customer experience platforms
- Business process optimisation
- Mainframe-to-cloud migration
- Integrated omnichannel relationship management
- Advanced data analytics
- Monolith-to-microservices
- Application modernisation
- Cloud modernisation

Watch our video

Insurance at GFT - with Ashish Srivastav

Watch Ashish Srivastav (Insurance Sales Lead, GFT) in conversation with Alex Selwood (Partnership Director, GFT) as they discuss the current trends and challenges the insurance sector is facing as well as how GFT is helping our clients navigate these problems and build sustainable solutions for the future.

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Be a step ahead

Thought leadership

Guidewire partner since 2011

A vibrant, blurred cityscape at night, symbolising the dynamic and personalised nature of modern insurance solutions. — Explore how GFT is enhancing customer experience through personalised insurance services. This image of a blurred, brightly lit cityscape at night represents the innovative and tailored insurance offerings designed to meet individual customer needs in a rapidly evolving market.

With over 450 customers worldwide, Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Three times winner of Guidewire Innovation award

Customer satisfaction is our number one priority, but we are also proud to be recognised for our innovative approach to Guidewire implementation. Three of our customer projects have received Guidewire Innovations awards.

Everest Group

Recognitions

GFT positioned as a Major Contender and Star Performer in the Guidewire Services PEAK Matrix® Assessment 2023

To assist insurers in their selection of a partner to support their ambitions, Everest Group analysts have assessed 24 Guidewire service providers to elaborate its Guidewire Services PEAK Matrix® Assessment 2023.

Get more details

Your challenges

Our services

“Customers’ insurance needs and their purchasing habits are evolving rapidly. Insurers must embrace innovation to conceive new products and also to deliver and administer them.”

Ashish Srivastav

Insurance Sales Lead, GFT

Agile, modern technology for insurers

Time to market

Insurance companies must be faster than ever with their time to market. They must learn to market new features and experiences that give them a better route to acquiring customers.

Short and long-term value

To achieve this, insurance leaders must modernise their approach to digital, cloud platforms and work to release more innovation to the market. They must target their markets with precision and create user experiences for short and long-term value.

Driven at speed

This must be driven at speed and with a team that understands the fundamentals of delivering insurance products to the market and the technology that sits behind them.

‘Make us better’ - Discover your competitive edge

GFT enables the future of insurance for some of the most prominent brands in the world as well as the newest entrants.

We have helped our clients to deliver products and customer experiences that are targeted, personalised and tailored to specific consumer demographics or interest groups.

As a result of our work, our clients have managed to embrace efficiency and cost-reduction while navigating through Covid, enabling them to move to digital ways of working, including greater automation and process optimisation.