12 June 2024
GenAI Banking Agents are game changers in customer service. The Intelligent Assistant is optimised to speed up implementation efficient operation. It leverages Google Vertex AI and the core banking engine developed by Thought Machine.
12 June 2024
GenAI Intelligent Assistant is a conversational interface
It utilises the capabilities of advanced AI Large Language Models (LLMs), allowing the user to flexibly phrase questions, provide category prediction, determine query type interface, understand the intent of the user, and generates a meaningful response.
The customer experience is significantly improved
Delivering more personalised and trusted support (compared to traditional AI-based chatbots). At the same time the cost for customer services can be reduced massively, bank staff is enabled to focus on higher value activities.
Advanced retail banking interface
Message *
Please complete the mandatory fields
The Controller of the personal data is GFT Group. The data entered in the form will be processed to maintain contact and analyze interest in our materials. You can withdraw any consent given at any time. For additional information or to exercise your rights, visit the privacy notice.
Message sent
Thanks! The GFT team will get back to you soon.
Success!
We appreciate your interest and look forward to assisting you. Have a great day!
Form error
Oops, something went wrong.
Form submission error
We are sorry, something went wrong. Please try again later.
