How to use Salesforce with GFT
Head Salesforce Americas
Through implementation and enhancement, we help organizations maximize the full potential of their Salesforce investments. With accelerated solution implementation, you can maintain a competitive edge in the market by realizing quick business value for your investment.
We also work with your legacy systems to integrate them with cloud and other platforms. This allows your organization to update applications for an improved user experience. Creating solutions to improve how your customers interact with your brand is essential for business growth. We enable companies to create seamless omnichannel engagements based on customer insights, empowering you to:
- Learn more about your customer
- Target specific results
- Encourage meaningful engagement
- Increase customer retention
- Consolidate your brand messages across all channels
GFT’s Salesforce approach
From expanding business growth to more efficient operations, what matters to you, matters to us. We take an individualized approach with each of our clients to ensure we develop a solution that best fits their needs, budget and ingenuity. Our approach promotes creative problem solving to guarantee success.
We have created our Salesforce practice based on three important foundations:
Expert consultancy
Our experienced team of architects and professionals understand how to leverage the Salesforce platform for your business goals. To ensure the team can offer expert consultancy, we currently hold over 400 Salesforce certifications with the intent to earn more.
Business agility
Through assessments and inceptions we understand the exact needs of our clients so we can tailor the best solutions focused on what really matters, thus enabling higher ROI.
Customer centricity
With a team big enough to accomplish your digital transformation goals but small enough to truly care about the success of your organization, GFT places you at the center of our Salesforce solutions. We tailor the support we offer to match your needs and lead migrations that help you optimize the most effective Salesforce features.
Our Salesforce approach always begins with an in-depth examination of the business objectives and strategies of our clients. This ensures we can create a solution that best matches their budget and needs. We then design the architecture of a solution after this initial investigation and start an implementation based on the best Salesforce practices.
GFT’s Salesforce accelerators
Salesforce accelerators enable quicker solutions to specific business applications. Accelerators are configurable and customizable, which allows our team to design innovative solutions, such as:
Mood Sensor
Increase employee retention with this automation and psychology-based solution. Mood Sensor uses sentiment data provided by employees to improve work culture.
Go!Client
This accelerator uses predictive analysis AI and converts Open-Finance derived data into prospective clients. Go!Client handles leads until contract negotiations are complete and helps on implementing retention strategies.
TA2
Optimize the quality control process and increase the efficiency of the regressive testing process with this accelerator. TA2 is a test automation solution for Salesforce applications.
Salesforce use case example
A financial firm with a global presence paired with GFT to mitigate the migration from Service Cloud to Service Financial Cloud and implement a fully automated solution for Claims Management inside the platform. After deep diving into the business objectives and assessing its current Salesforce implementation, GFT was able to offer the best solution architecture to fit the needs and strategies of clients.
The solution leveraged the Financial Services Cloud’s Claims Management module to ensure a more seamless experience for customers and introduced more time-efficient practices with higher accuracy. With GFT’s experienced and dedicated team, the financial firm was able to enhance the way they used the Salesforce platform and take advantage of the new benefits that the updated version offered.
Why GFT?
We’ve built our global portfolio of Salesforce-based solutions as a top partner of Salesforce and 35 years of business experience. With global expertise within the financial industry, we host project accelerators that decrease time-to-market and offer unique products. GFT’s Salesforce Practice can help organizations unlock the true, measurable value of their investments. With this practice, we’ve enabled companies from the manufacturing, insurance and finance sectors to boost their CRM and project management.
Within each sector, we notice a push to migrate to cloud technology, including Salesforce. Once implemented, alongside data management, CRM and IT upgrades, organizations that made the switch to cloud enjoyed a competitive advantage.
As markets continue to change, GFT remains a trusted partner. We empower organizations to provide a personalized customer experience and allow them to expand their sales potential and opportunities. With a global reach and a comprehensive portfolio of in-house solutions, GFT serves clients across multiple countries. We develop innovative solutions to help our clients reach their personal objectives and secure their place in the market through digital transformation and with the power of Salesforce.
With our Salesforce business transformation experts, we help enterprises simplify their transformation roadmap to create what matters. Whether you’re looking for guidance and support with system implementations or technical and strategic advice, GFT can help you leverage industry-leading capabilities to accelerate your transition to the new.
Head Salesforce Americas
