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Digital Banking
Banking transformation is an ongoing journey. Continuous innovation through technology boosts operational efficiency and customer loyalty. What should be your next step to grow and succeed in the digital era?
An opportunity to rethink operations and interactions:
- Outdated core banking systems limit your ability to compete in what has become a fragmented and highly dynamic financial services market. Reduce operational costs and gain agility by transforming your core.
- Virtual assistants – leveraging Gen-AI services – are ideal to offer a personalised banking experience to customers that highly value speed and relevancy.
- Regulations and new market entrants have redefined the boundaries of banking and strengthen the value of ecosystems. Explore the opportunities offered by embedded finance to open up new revenue streams, without losing focus on what you do best: banking services.
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Core banking
Chart your core transformation course
Having built their banks from scratch, neobanks opted for cloud-native core banking systems. They offered the flexibility and speed required to provide great customer experience while containing operational costs. However, for established banks, transforming the core involves migrating to a modern version of their traditional core or opting for a co-existence model combining traditional and modern core banking systems. No matter what option you choose, modernising the core is a move that will yield benefits from the very beginning.
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GFT Banking Agent
The GFT Banking Agent enhances customer service with real-time, multilingual query management and automates first-level support tasks to reduce call center costs. Early adopters of generative AI gain a competitive edge and significantly boost customer satisfaction. Embracing this technology positions companies to meet rising expectations and lead in the market.
Consolidated leader in digital banking services
GFT has been positioned as a Leader in the 2024 SPARK Matrix™ for Digital Banking Services by Quadrant Knowledge Solutions. This ranking provides a competitive analysis of leading digital banking services vendors, helping users evaluate their capabilities, differentiation, and market position.
The rise of neobanks
Delve into the future of finance in this Expert Edge fireside chat video from Quadrant Knowledge Solutions featuring GFT banking expert Antonio Camacho Hubner.
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We tackle your challenges. GFT digital banking services
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